LEGAL

Privacy Policy

Your privacy is important to us. This Privacy Policy explains how MindLoom collects, uses, stores, and protects your information when you visit our website or use our services.

Last updated: August 2026

1. Introduction

Welcome to MindLoom. Your privacy is important to us. This Privacy Policy explains how MindLoom collects, uses, stores, and protects your information when you visit our website or use our services. By using our website, you agree to the practices described in this Privacy Policy.

2. Information We Collect

We may collect information that you voluntarily provide, including your name, email address, company name, phone number if provided, project details, and messages submitted through our contact forms. We may also collect limited technical information, including browser type, device information, IP address, pages visited, and website usage and analytics data.

3. How We Use Your Information

We may use your information to respond to inquiries, provide requested services, communicate regarding projects or support, improve our products, services, and website, protect our website and prevent misuse, and meet applicable legal or regulatory obligations. MindLoom does not sell personal information.

4. Data Security

We use appropriate technical and organizational measures intended to protect personal information against unauthorized access, disclosure, alteration, loss, or misuse. Although we work to maintain appropriate safeguards, no online platform or electronic transmission can be guaranteed to be completely secure.

5. Third-Party Services

MindLoom may use trusted third-party providers for website hosting, cloud infrastructure, email communication, website analytics, form processing, and technical integrations. These providers may process information only as necessary to provide their services and are subject to their own privacy terms.

6. Cookies and Analytics

Our website may use cookies or similar technologies to improve performance, understand website usage, and enhance the visitor experience. Visitors may manage or disable cookies through their browser settings. Some website features may not function properly when cookies are disabled.

7. Data Retention

We retain personal information only for as long as reasonably necessary to respond to inquiries, provide services, maintain business records, resolve disputes, and meet applicable legal obligations.

8. Your Rights

Subject to applicable law, you may request access to personal information held about you, correction of inaccurate information, deletion of your information, withdrawal of consent where processing relies on consent, and answers about how your information is used. Requests may be submitted through the Contact page.

9. External Links

Our website may contain links to third-party websites. MindLoom is not responsible for the content, security, or privacy practices of external websites.

10. Policy Updates

We may update this Privacy Policy periodically. The latest version and updated date will be published on this page.

11. Contact

If you have questions regarding this Privacy Policy or the handling of your personal information, please contact us through the Contact page on our website.